Refund policy

Refund & Claim Policy

We strive to ensure every customer is satisfied with their purchase. However, we do not provide refunds.

If you believe you have received a defective or incorrect product, you may submit a claim under the following conditions:

• A proper explanation of your claim, along with clear photographic proof, must be sent via WhatsApp at +92 320 0432565 within 7 days of delivery.

• The item must be unused and in its original condition.

• Once the returned product is received, our team will inspect it to verify the claim.

• If the claim is found to be valid, an appropriate resolution (such as a replacement or another store-approved solution) will be offered.

• If the claim is declared invalid after inspection, the item will not be eligible for a  replacement.

• If the customer selects the wrong size, no refund will be provided. An exchange request may be submitted, but exchanges are subject to stock availability and are not guaranteed.

• If the product size differs from the measurements mentioned in the product description, the claim will be reviewed and resolved accordingly.

• Customers are responsible for the cost of returning the product. Return shipping charges are non-refundable and will not be covered by the store.

Please note: We do not provide refunds under any circumstances.